We’ve compiled a list of useful contact numbers
(if you think there are any numbers missing then please contact a council member and we will add to the list)
dial 999 for the police, fire and ambulance service.
dial 101 for the police and 01382 835804 for the fire service (24 hours).
Benefits or Universal Credit: contact the Welfare and Support team at the Highland Council 0800 090 1004
Council emergency out of hours phone numbers:
Health and social care – 0845 601 4813
Roads, flooding and street lighting – 01349 886690
Housing, homelessness, and public buildings – 01349 886691
Registration Office – 07818 588 203
Trunk road maintenance:
BEAR Scotland – 0800 587 1107
Gas Freephone – 0800 111 999
NHS 24 – Call free on 111 if you are ill and it can’t wait
Police Scotland – 101 (for all services)
Scottish Fire and Rescue Service – 01463 240999 (24 hours)
Scottish and Southern Electric Freephone – 0800 300 999
Scottish & Southern Electricity (SSE) Careline 0800 622 838
Report Power Cuts – Call 105
Scottish Water – 0845 601 8855 (24 hours)
SEPA Floodline – 0345 988 1188
SEPA Pollution hotline – 0800 807060 (24 hours)
Adult Social Care Single Point of Contact Lochaber:
Lochaber Citizens Advice Bureau
01397 705311 or e-mail firstname.lastname@example.org
To report Adult Protection Concerns:
If you are a member of the public, please ring 0800 902 0042 during normal office hours. Your concerns will be noted and referred onward to the appropriate Highland Adult Social Care Team. Alternatively, you can contact the local team using the numbers shown here.
Outside of office hours, or at weekends, or on public holidays, please ring 0845 769 7284.
However, if someone is in imminent danger, then a call to the Emergency Services may be required.
To report Child Protection Concerns:
If you are concerned about a child or young person it is important to speak to a professional as soon as possible. This might be a Head Teacher, Health Visitor, Youth Worker etc for advice and support. They will know how to respond to concerns about a child’s wellbeing and should advise you of the next steps.
If you are concerned that a child may be at risk of harm from abuse or neglect then please contact the Family Team in the Care and Learning Service. For Lochaber area: 01349 781410
If you are worried that a child is at immediate risk of harm then phone the Police without delay.
If you have a concern about a child or young person and are unsure which number to contact please call 01463 644465 (9am-5pm Monday-Friday) and we will signpost you to the right person/team. For Emergency Out of Hours Service contact: 08457 697284